Poco announced a warranty extension scheme to its select customers. With the country struggling with the second wave of Covid-19 and lockdowns in various parts the brand made this decision. Also the company has announced that it will not launch any new devices this May.
This news regarding the extended warranty for Poco smartphones was announced on Twitter via their POCO India Twitter handle. The company announced that Poco will provide an additional two months of warranty to the customers whose warranty was going expire in May and June.
We know that the past few months have been extremely difficult on everyone. To make things easier, we're extending 𝒕𝒉𝒆 𝒘𝒂𝒓𝒓𝒂𝒏𝒕𝒚 𝒐𝒇 𝑷𝑶𝑪𝑶 𝒑𝒉𝒐𝒏𝒆𝒔 𝒃𝒚 𝒕𝒘𝒐 𝒎𝒐𝒏𝒕𝒉𝒔*. All, for your safety.
*For everyone whose warranty expires in the month of May/ June. pic.twitter.com/pY984k78UG
— POCO India – Register for Vaccine 💪🏿 (@IndiaPOCO) May 12, 2021
“We would like to inform you that if your warranty is expiring of your products by in May or June this year then we have already extended the warranty of your products by two months. We would want our customers to take full care of themselves and their loved ones and not worry one bit about their Poco devices. We’ve got them covered,” Poco said on the twitter post.
In a press release, Poco mentioned that they “wanted to reiterate that nothing is more important than the well-being of our employees, consumers, members of the Poco family, and everyone who has been associated with us.” When asked about new releases, Poco said that it “has consciously decided not to conduct any launch in May 2021. We are pausing our new launches as we hope for the situation to improve.”
A few days back Realme postponed its event due to the pandemic situation in India. The company was all set to launch a range of new devices, including Realme 7 Max.
“As India battles unprecedented challenges, we urge you all to follow relevant Covid-19 safety protocols. In the wake of the current situation, realme has decided to postpone upcoming launch of products and anniversary celebrations. Request you all to focus on your families and yourselves. It is time for us to stick together and support each other as one community,” Realme said.
To be clear, this is not the first time any brand is extending the warranty on its products due to COVID-19 situation. Last year many brands extended their warranty like Poco on their products for up to 75 days. In 2020, OnePlus not only extended the warranty but as well as return and replacement for its devices from 15 to 30 days. Additionally, they also provided free two-way shipping for all returns, replacements, and repairs. Samsung, Nokia, Lenovo, and Motorola are some of the other brands which also extended their warranty in 2020.
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